Where can automation improve workflows?
Order fulfilment is the process undertaken for receiving, processing and delivering customer orders. Automating your order fulfilment can be a sure-fire way to plug inefficiency gaps. So where can your order fulfilment can be automated?
Where incoming orders are concerned, automation can save time and mistakes. It can provide you with a platform through which all your incoming orders flow. This can gather vital information in one place, allowing your workforce to react to order needs more quickly without spending all their time typing!
If ‘how can I get faster at processing orders’ is the question, automation is the answer. It can offer a seamless flow between each stage in your order processing. Real-time updates on the status of orders, automated production jobs, task management and reminders, and dynamic re-ordering of stock makes it easy for workflows to work more smoothly, making room for faster order processing.
Once you’ve cracked quick order processing and have orders leaving the warehouse on time, automating your order management ensures you go the full mile, bringing updates on the status of out-for-delivery orders to you lets you keep track of your on-time orders rate.
Integrating systems makes you more streamlined
We know managing visibility of your business information across different systems, channels and teams can be a pain – but it’s vital. That’s why integrating your systems for increasingly smoother workflows can be beneficial for small businesses because it brings all your business information together in one place helping you track key KPIs.
Integrating systems provides deeper visibility when it comes to fulfilling orders. Gaining full visibility of your information, from sales forecasts to delivery data, can be a pivotal move for small businesses. When set up with relevant access levels for employees, integrated systems can provide each employee with the information they need to get your order fulfilment running like a well-oiled machine.
What kind of systems can be integrated?
The ideal system is one that enables you to run your business from end-to-end. For example, integrate with your e-commerce engine on your website, third party sales channels like Amazon, payment platforms like WorldPay, email marketing like Mailchimp, or your accounting software such as Xero or Sage.